# Conditional Logic for sections not working properly

**URL:** <https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632>\
**Category:** Get Help\
**Tags:** conditional-logic\
**Created:** [July 30, 2025, 1:02am UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632 "2025-07-30T01:02:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![alicia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@alicia](https://community.gravityforms.com/u/alicia)\
**Post date:** [July 30, 2025, 1:02am UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/1 "2025-07-30T01:02:59Z")

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I’m working on a form that has at the top a dropdown with 15 options. Then I have 15 sections, where each section is displayed depending on the option selected in the dropdown.

The first 3 options work flawlessly, but the rest don’t. When I select them, no section is displayed.

There are no JS errors in the console.

I have triple checked, and each section has the correct dropdown option selected in the conditional logic section.

The options value and label are the same. Some have special characters (ampersands, commas, asterisks, etc.). I don’t know if this is the issue. For example, one of the options labeled is “Special Event & Holiday” and the value is also “Special Event & Holiday”.

Any ideas?

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [July 30, 2025, 11:56am UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/2 "2025-07-30T11:56:29Z")

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Special characters can cause issues for conditional logic. See the note on the field page in the documentation: [Drop Down - Gravity Forms Documentation](https://docs.gravityforms.com/drop-down/#h-summary)

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**Author:** ![alicia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@alicia](https://community.gravityforms.com/u/alicia)\
**Post date:** [July 30, 2025, 3:25pm UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/3 "2025-07-30T15:25:37Z")

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Thanks. That’s what I was afraid of. It will take some time to change (I have 2 such forms), so I wanted to get an opinion before changing everything.

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**Author:** ![alicia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@alicia](https://community.gravityforms.com/u/alicia)\
**Post date:** [July 30, 2025, 3:45pm UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/4 "2025-07-30T15:45:05Z")

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Nope. That didn’t work. I changed all the values to no-spaces, no special characters, and re-set up the conditional logic for the sections, and it still only does the first three. For example, I changed the value from “Special Event & Holiday” to “special-event-holiday”.

Any other ideas?

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**Author:** ![chrisegg](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrisegg/32/16764_2.png) [@chrisegg](https://community.gravityforms.com/u/chrisegg)\
**Post date:** [August 4, 2025, 6:36pm UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/5 "2025-08-04T18:36:22Z")

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#1 In this value, special-event-holiday, the hyphen is still technically a special character.

#2. However, I did see a ticket last week with this same issue, and it was caused by the field visibility (advanced settings section). Is the visibility set to Visible for those fields that are not showing?

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**Author:** ![alicia](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@alicia](https://community.gravityforms.com/u/alicia)\
**Post date:** [August 5, 2025, 10:30pm UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/6 "2025-08-05T22:30:43Z")

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Thanks. I figure it out. It was the visibility. All fields were set to Administrative for some reason.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [August 6, 2025, 10:31pm UTC](https://community.gravityforms.com/t/conditional-logic-for-sections-not-working-properly/19632/7 "2025-08-06T22:31:12Z")

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Closed on August 6, 2025, 10:31pm UTC

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