# Checkboxes default not showing in site

**URL:** <https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209>\
**Category:** Get Help\
**Tags:** checkbox, conflict\
**Created:** [November 8, 2019, 2:42pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209 "2019-11-08T14:42:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![topforma](https://avatars.discourse-cdn.com/v4/letter/t/e99b99/32.png) [@topforma](https://community.gravityforms.com/u/topforma)\
**Post date:** [November 8, 2019, 2:42pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209/1 "2019-11-08T14:42:09Z")

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Hi hive!  
My first post here - I’m trying to debug why default valuefor a checkbox won’t show on the site.  
Options defaults work fine. It must be something in my customer functions.php / css/ js

I have done the following  
-In preview mode, I it works as expected.  
-suspecting css issue - I have loaded the site without any css via blocking in inspector. - no luck  
-Option radios work fine.  
-there is no checked=checked in the html constructed for my checkboxes.  
-yes, I do have some cyrillic values for some of them, but the option fields work.  
-I tried including the form on another page, and the defaults are still not shown, so it’s form-specific, rather than page-specific

What would be your next logical step for debugging?

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [November 8, 2019, 5:13pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209/2 "2019-11-08T17:13:39Z")

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I recommend opening a support ticket for this issue. That is the quickest way to a resolution.

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

If the form works in the preview mode, as expected, it is certainly a conflict with something else on your site. You can use these steps to narrow it down:

> **[Testing for a Theme/Plugin Conflict - Gravity Forms Documentation](https://docs.gravityforms.com/testing-for-a-themeplugin-conflict/)**
>
> The following sections provide instructions for determining if an issue you are experiencing with Gravity Forms is caused by a theme or plugin conflict.

Or you can use our Debug add-on (if your site is not multisite enabled) to check for theme and plugin conflicts on the site without affecting any site visits:

> **[Using the Gravity Forms Debug Add-On - Gravity Forms](https://docs.gravityforms.com/gravity-forms-debug-add-on/)**
>
> The Debug Add-On provides a Conflict Tester tool which allows you to test for a theme/plugin conflict without impacting the site for other users.

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**Author:** ![user5eb990885c392578](https://avatars.discourse-cdn.com/v4/letter/u/ccd318/32.png) [@user5eb990885c392578](https://community.gravityforms.com/u/user5eb990885c392578)\
**Post date:** [May 15, 2020, 4:23pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209/3 "2020-05-15T16:23:18Z")

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Did you find a solution to this? I’m having the same issue. It’s not related to the theme as I’m in the default theme. It just started happening to me today and I haven’t added any new plug-ins.

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [May 18, 2020, 6:54pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209/4 "2020-05-18T18:54:50Z")

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I’d recommend opening a support ticket for your issue:

[https://www.gravityforms.com/open-support-ticket/](https://www.gravityforms.com/open-support-ticket/)

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**Author:** ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)\
**Post date:** [January 4, 2022, 5:12pm UTC](https://community.gravityforms.com/t/checkboxes-default-not-showing-in-site/3209/5 "2022-01-04T17:12:30Z")

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Closed on January 4, 2022, 5:12pm UTC