# Captcha issue on mobile but not on desktop

**URL:** <https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657>\
**Category:** Get Help\
**Tags:** captcha, mobile, conflict\
**Created:** [August 5, 2023, 12:16am UTC](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657 "2023-08-05T00:16:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![user61a531fa35d02249](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/user61a531fa35d02249/32/17091_2.png) [@user61a531fa35d02249](https://community.gravityforms.com/u/user61a531fa35d02249)\
**Post date:** [August 5, 2023, 12:16am UTC](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657/1 "2023-08-05T00:16:44Z")

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My forms are suddenly not working on mobile but are still working on desktop. (Both in Chrome browser). It seems to be a Captcha issue because when I disable Captcha on the forms, it works. But it’s very bizarre that it works on desktop regardless. On mobile, when I try to submit a form, I get the message, “There was a problem with your submission. Please review the fields below.” And, of course, the fields were all filled in correctly. Any help would be appreciated. I just built a very cool AI form, and now it doesn’t work!

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**Author:** ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)\
**Post date:** [August 7, 2023, 2:30pm UTC](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657/2 "2023-08-07T14:30:25Z")

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Hi Elsie. I recommend opening a support ticket here:

[https://www.gravityforms.com/open-support-ticket/technical/](https://www.gravityforms.com/open-support-ticket/technical/)

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\
**Post date:** [September 6, 2023, 2:30pm UTC](https://community.gravityforms.com/t/captcha-issue-on-mobile-but-not-on-desktop/15657/3 "2023-09-06T14:30:27Z")

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