# Can't get notification? **URL:** \ **Category:** Get Help\ **Created:** [February 19, 2025, 8:32pm UTC](https://community.gravityforms.com/t/cant-get-notification/18963 "2025-02-19T20:32:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jeanphr](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@jeanphr](https://community.gravityforms.com/u/jeanphr)\ **Post date:** [February 19, 2025, 8:32pm UTC](https://community.gravityforms.com/t/cant-get-notification/18963/1 "2025-02-19T20:32:44Z")
I use gravity form since 10 years but since many years I can’t receive any notification on my e-mail ! I’ve to go manually on entry to see new form comings what should I do ? ### Gravity Forms Version: 2.9.3 ✔ Upload folder: /home/httpd/vhosts/acen.ch/httpdocs/wp-content/uploads/gravity\_forms/ Upload folder permissions: Writable ✔ Output CSS: Yes Default Theme: Gravity Forms 2.5 Theme No-Conflict Mode: Yes Currency: CHF Background updates: Yes REST API v2: No Filtre de style d‘Orbital: No ### Add-Ons AWeber: par Gravity Forms - 4.1.0 ✔ ### Database Database Version: 2.9.3 ✔ Your database is up-to-date. wp\_gf\_form\_view: ✔ wp\_gf\_form\_meta: ✔ wp\_gf\_form: ✔ wp\_gf\_form\_revisions: ✔ wp\_gf\_entry: ✔ wp\_gf\_entry\_meta: ✔ wp\_gf\_entry\_notes: ✔ wp\_gf\_draft\_submissions: ✔ wp\_gf\_addon\_feed: ✔ ### Translations Site Locale: fr\_FR User (ID: 1) Locale: fr\_FR Gravity Forms: fr\_FR AWeber: fr\_FR ### Scheduled (Cron) Events Log gravityforms\_cron: 2025-02-19 13:09:35 gravityforms\_cron: 2025-02-18 13:13:21 gravityforms\_cron: 2025-02-17 13:15:03 ### WordPress Home URL: [https://www.acen.ch](https://www.acen.ch) acen.ch/wp-json/ WordPress Version: 6.7.2 ✔ WordPress Multisite: No WordPress Memory Limit: 40M WordPress Debug Mode: No WordPress Debug Log: No WordPress Script Debug Mode: No WordPress Cron: Yes WordPress Alternate Cron: No Background tasks: No ✘ cURL error 28: Operation timed out after 2001 milliseconds with 0 out of -1 bytes received ### Active Theme OceanWP: par OceanWP () - 4.0.5 ✔ ### Active Plugins Advanced Editor Tools: par Automattic - 5.9.2 ✔ Akismet Anti-spam: Spam Protection: par Automattic - Anti-spam Team - 5.3.7 ✔ Elementor: par [Elementor.com](http://Elementor.com) - 3.27.5 ✔ Royal Elementor Addons: par WP Royal - 1.7.1009 ✔ Site Kit by Google: par Google - 1.146.0 ✔ WP-PostViews: par Lester ‘GaMerZ’ Chan - 1.77 ✔ WP Go Maps (formerly WP Google Maps): par WP Go Maps (formerly WP Google Maps) - 9.0.44 ✔ XML Sitemap Generator for Google: par Auctollo - 4.1.21 ✔ ### Web Server Software: Apache Port: 443 Document Root: /home/httpd/vhosts/acen.ch/httpdocs ### PHP Version: 8.2.27 ✔ Memory Limit: 512M Maximum Execution Time: 120 Maximum File Upload Size: 512M Maximum File Uploads: 100 Maximum Post Size: 512M Maximum Input Variables: 200000 cURL Enabled: Yes (version 7.29.0) OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839) Mcrypt Enabled: No Mbstring Enabled: Yes Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, json, iconv, SPL, pcntl, random, readline, Reflection, session, standard, mbstring, SimpleXML, sockets, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, ldap, exif, mysqli, odbc, PDO, pdo\_mysql, PDO\_ODBC, pdo\_sqlite, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache ### Database Server Database Management System: MariaDB Version: 10.6.19 ✔ Database Character Set: latin1 Database Collation: latin1\_swedish\_ci ### Date and Time WordPress (Local) Timezone: UTC-4 MySQL (UTC): 2025-02-19 20:37:06 MySQL (Local): 19 février 2025 à 16:37 PHP (UTC): 2025-02-19 20:37:06 PHP (Local): 19 février 2025 à 16:37 ---
**Author:** ![tech1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/tech1/32/16239_2.png) [@tech1](https://community.gravityforms.com/u/tech1)\ **Post date:** [February 19, 2025, 10:25pm UTC](https://community.gravityforms.com/t/cant-get-notification/18963/2 "2025-02-19T22:25:39Z")
Hi JEAN-PHILIPPE RENEVEY Some time ago, I suffered from the same issue, and I have now resolved it by installing the SMTP Extension for Gravity to ensure maximum security when sending notifications to both myself and the clients. I hope this helps you: **SMTP Settings for Gravity Forms**. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/gravityforms1/original/2X/f/fef63f0599c45e0218c30d9f5d7ca8bff9b00189.png) [@system](https://community.gravityforms.com/u/system)\ **Post date:** [March 21, 2025, 10:26pm UTC](https://community.gravityforms.com/t/cant-get-notification/18963/3 "2025-03-21T22:26:39Z")
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