# Add Payment Status to Admin Notification

**URL:** https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815
**Category:** Get Help
**Tags:** paypal, notification-events
**Created:** [February 11, 2021, 12:55am UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815 "2021-02-11T00:55:50Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![keely](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@keely](https://community.gravityforms.com/u/keely)
#### Post date: [February 11, 2021, 12:55am UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815/1 "2021-02-11T00:55:50Z")

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Is there a way to **add the PayPal payment status to a user notification** or does the email get sent too quickly?

Just need some way of advising someone if they don’t actually pay after being redirected to PayPal.

Thanks

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### Author: ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)
#### Post date: [February 11, 2021, 4:48am UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815/2 "2021-02-11T04:48:08Z")

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Hello. Take a look at this documentation for some additional merge tags you can use in the notifications:

> **[{payment\_action} Merge Tag - Gravity Forms Documentation](https://docs.gravityforms.com/payment_action-merge-tag/)**
>
> The {payment\_action} merge tag can be used in notifications assigned to events added by payment add-ons to output details of the event being processed.

Note that you will need to change the [Notification Event](https://docs.gravityforms.com/gravity-forms-notification-events/#form-is-submitted) on the drop down from the default `Form is submitted` to `Payment Completed`.

Let us know if that works for you or if you have any other question about how this works.

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### Author: ![keely](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@keely](https://community.gravityforms.com/u/keely)
#### Post date: [February 11, 2021, 5:58am UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815/3 "2021-02-11T05:58:10Z")

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Yes – I stumbled over that article yesterday.  
I tried it but think it didn’t work because we switched back to **Event** – Form Submitted.  
Has to be an Addon Event – but I don’t think any of the Events are what we want – “PayPal Payment Not Completed” (doesn’t exist)!

I have put in a topic at the GF community so will see how that goes.

Cheers, and thanks  
Keely

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### Author: ![chrishajer](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/chrishajer/32/88_2.png) [@chrishajer](https://community.gravityforms.com/u/chrishajer)
#### Post date: [February 11, 2021, 2:43pm UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815/4 "2021-02-11T14:43:11Z")

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> [@keely](#):
>
> Just need some way of advising someone if they don’t actually pay after being redirected to PayPal.

Sorry, I missed that critical part. I don’t know of a way to do that. The payment status is set to processing immediately after the form is submitted, before the visitor is redirected to PayPal for payment. The payment status will stay Processing until the site is notified of a payment. No other event occurs after that. PayPal does not notify your site if someone abandons the checkout.

You may be able to code something that checks for entries that were created X hours ago, with a payment status of Processing, and send a notification based on that. It won’t be a feature that exists in Gravity Forms but could be accomplished as a customization.

Let us know if you get any other ideas. Thank you.

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### Author: ![richardw8k](https://sea2.discourse-cdn.com/flex020/user_avatar/community.gravityforms.com/richardw8k/32/2354_2.png) [@richardw8k](https://community.gravityforms.com/u/richardw8k)
#### Post date: [January 5, 2022, 8:43am UTC](https://community.gravityforms.com/t/add-payment-status-to-admin-notification/7815/5 "2022-01-05T08:43:01Z")

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